Purchasing Details
Sunday, May 13, 2012, 9:52 PM
Step to make purchases:
1.      Go through Term & Conditions before placing order.
2.      Download Shupozan Order Form here.
3.      Fill in Shupozan Order Form.
4.      Submit your order form to saleshupozan@gmail.com.
5.      Pls wait for our reply email which confirms on your order and amount.
6.      Pls select one of the payment mode:
a.      Bank transfer (For local orders only): Please make your payment by transferring the confirmed amount to
POSB Saving:  029-18083-0           or           OCBC Current:  5348-4583-9001
b.      For overseas order, payment will be done by Paypal.
7.      Pls email to us (saleshupozan@gmail.com) once the payment is made.

a.      Bank Transfer mode: Pls indicate the name of payer, time and date of payment, mode of bank transfer (eg. Internet Banking or ATM Transfer) and a copy of receipt (if payment is done via ATM Machine) or screenshot (if payment done via Internet Banking).
8.      We will send out your purchase as soon as we have verified the payment. Pls wait patiently for your parcel. Pls note that tracking number will be provided to you if you have opted for registered mail.

Modes to Receive Goods
1.      Normal Mail
a.      Postage charges depend on weight of item.
b.      We are NOT responsible for any lost normal mail as there is no way of tracking any mail sent via Singpost Normal Mail.
2.      Registered Mail with Tracking Number
a.      Additional $2.50. Therefore, Cost = Normal Postage + $2.50
b.      Will be sent to your doorstep.
c.      Tracking number will be issued by SingPost.
d.      We will email the issued tracking number to you so that you trace your parcel via http://www.singpost.com/.
3.      Courier Service within Singapore
a.      Charges: $10.00 - $20.00 per location, dependent on location.
b.      No lost parcel.
c.      Delivered to your doorstep.
d.      Express service can be arranged if required.
4.      Meet-Up available within Singapore only
a.      Charges: $2
b.      Meet-up at Singapore MRT stations: Somerset, Tanjong Pagar, City Hall, Bedok
c.      Meet-ups have to be arranged at least 2 days in advance by email.
5.      Overseas Mailing
a.      Charges dependent on item weight and location.
b.      Tracking number will be issued by Speedpost, DHL, UPS  or Toll.
c.      We will email the issued tracking number to you so that you trace your parcel via http://www.singpost.com/.

Refund And Exchange Policy
·        Strictly no exchange/refund once items mailed out/self collected. Shupozan will always double check that all items are in good condition before mailing out.
·        Payment refund will only be done when items are out of stock and buyer does not wish to change to another available product.
By purchasing our products, you have agreed with our terms and conditions.
Pls proceed to download order form if you would like to order our products.
Thank you.


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